NotForgotten Time Capsule - Catalog - Page 35
Once I’ve submitted my digital assets and Video, can I change it and
re-submit it again? Unfortunately not. Once your Time Capsule has been
submitted, think of it as "buried" :- your metadata is created, your historical
records completed and your copies are in the library . You have the
opportunity to record and re-record your Videos while using the app until you
are completely happy. Please do not submit them until you are happy with the
recordings.
Can I film for longer than 30 minutes?
Not yet, but upgrades are planned throughout 2020 which will allow users to
buy more time or to upgrade their package.
Can I upload pictures? Or use my own music?
Not yet, but visit our website for new feature releases.
Can I upload my own Videos without recording them on the app?
Yes, you can do this through the app and the website.
What if I already have a genealogy record?
Many of our customers are family history enthusiasts and use tools like
Ancestry.com. You can upload your GEDCOM file to our site, and we will use it
to create your records. We will also provide you with “source” information
which will reference your Video locations which you can insert into your file
using the genealogy tools you currently use.
How do you manage the quality of my Video?
Essentially this is mostly up to you to film a quality Video and to retake it until
you are happy. Our editing is primarily to add a few small enhancements
like music. We do not edit any of your actual content. The app allows you to
rerecord your answers as many times as you like. If, however when we are
editing, we find the quality to be too poor for the standard of output we want to
offer our customers, we will offer you the chance to re-film and resubmit for a
small fee.
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